Refund Policy

Refund/Cancellation Policy

Refunds and cancellations are made at the sole discretion of AAA Food Handler.

Most refunds or cancellations will be provided within 5-7 days of request if these conditions are met:

  • Refund request is made within 30 days of purchase
  • The course was not started
  • The final assessment was not completed
  • No Certificate was downloaded or printed
  • The participant did not violate the Participant Guidelines

For Diamond and Gold Package holders: 

If the food manager training was completed but the food manager exam was not taken: 

A partial refund less $49.95 will be provided. 

For example:

If someone purchased the Gold Package:  $99.95-$49.95 training only = $50.00 refund